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Housekeeping Supervisor - Edinburgh

£9.25 per hour - Hotel Operations
Ref: 3156 Date Posted: Monday 02 Aug 2021
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Scotsman Hospitality is a privately owned and operated business which focusses on a bold and brave approach to delivering customer experiences which challenge the status quo. 

We are looking for experienced and talented Housekeeping Supervisor to join our fantastic venue, Stay Central

Stay Central is a place for the explorers, the thrill seekers, the adventurists. A little bit boutique hotel, a little bit trendy European hostel, a little bit special.

Role Responsibilities

  • Ensuring that in-house standards of cleanliness and hygiene are maintained at a high level, both in guest bedrooms and public areas.
  • Responsible for ensuring that they have a comprehensive induction, and that they have regular on going training.
  • Train and motivate the housekeeping team
  • Ensure hygiene and safety standard are met within the venue at all times
  • To hold regular performance reviews with all housekeeping staff, identifying areas for development and training needs.
  • Manage any customer requests/complaints.

 

Skills & Experience

  • Great attention to detail.
  • Excellent customer service skills, to anticipate and deliver customer needs.
  • Previous supervisory experience desirable.
  • Good communication skills
  • Ability to coach/motivate.

You will be required to be flexible and available for weekend work as necessary, have excellent time keeping skills, able to work in a very fast paced environment with good understanding of time limits per room for check outs and stay overs.

A fully paid induction into the role will be given; you will also be expected to attend on-going training as required.

You will enjoy working with others, have a great "can do" approach to customer service and importantly have a friendly approach to everyone who you come in contact with.

This is a permanent position with career progression opportunities for the future. 

If this sounds like the Housekeeping supervisory role you have been searching for please Apply Now.