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Host - Biddy Mulligans - Edinburgh

Team Level - Operations
Ref: 3289 Date Posted: Tuesday 14 Sep 2021
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Scotsman Hospitality is a privately owned and operated business which focusses on a bold and brave approach to delivering customer experiences which challenge the status quo. 

We are looking for an experienced Host to warmly welcome guests to our fantastic venue, Biddy Mulligans.

Located in the heart of Edinburgh’s Grassmarket, Biddy Mulligans is Scotland’s most famous Irish Pub, with a focus on delivering amazing home-cooked food and premium cocktails alongside all the favourites you’d expect in an Irish Pub - including the perfect pint of Guinness!

The Role:

As Host, your role will include:

  • Giving all Guests a warm welcome to Biddys.
  • Managing Guest enquiries, both online and in-person.
  • Accompany Guests to their tables, booths, reserved area or room.
  • Providing table service where required.
  • Using venue knowledge to promote upgrades and additional packages to Guests.

The Person:

The ideal candidate will have:

  • Experience in a similar role.
  • Ability to think and act fast to spot opportunities and problem solve and ensure the best possible Guest experience.
  • A passion for providing excellent customer service.
  • A great personality and enjoy working as part of a team in a social environment.
  • Availability to work shifts, including evenings and weekends as per business needs.

The Reward:

In return, we offer a competitive rate of pay and rewards structure, generous company benefits as well as industry leading training and career development opportunities

Benefits Include:

  • TRONC electronic tips – Our staff keep 100% of tips earned in venues.
  • 30% off of food & cinema tickets in all of our venues across Scotland.
  • Continued development through our online learning portal and masterclasses in venues.

The Process:

If you think this is the role for you then apply now and a member of the Biddy’s team will be in touch.