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Floor Staff - Grand Cafe - Edinburgh

Team Level - Operations
Ref: 3024 Date Posted: Sunday 26 Sep 2021
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Floor Staff – Grand Cafe

Scotsman Hospitality is a privately owned and operated business which focusses on a bold and brave approach to delivering customer experiences which challenge the status quo. 

We are looking for experienced and talented floor staff to join our fantastic venue, The Grand Café

The Grand Cafe Edinburgh is located on North Bridge and housed within the iconic Scotsman Hotel building. Open every day from 10 am until late, the all-day cafe style menu includes dishes served all the way through until 10 pm, as well as beautifully crafted afternoon teas. In the evenings, live music from pianists and jazz bands takes patrons through to the wee hours.

The Role:

As a member of the floor team, your role will include:

  • Providing consistently excellent customer service.
  • Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
  • Promoting sales to ensure customer spend is maximised.

The Person:

The ideal candidate will have:

  • Experience in a similar role.
  • A great personality and enjoy working as part of a team in a social environment.
  • Availability to work shifts, including evenings and weekends as per business needs.

The Reward:

In return, we offer a competitive salary and rewards structure, generous company benefits as well as industry leading training and career development opportunities

Benefits Include:

  • TRONC electronic tips including discretionary service charge – Our staff keep 100% of tips earned in venues.
  • 30% off of food & cinema tickets in all of our venues across Scotland.
  • Continued development through our online learning portal and masterclasses in venues.

The Process:

If you think this is the role for you then apply now and a member of The Grand Café team will be in touch.